Refunds and Cancellations
What if you entered but you can't participate
Before registering for the Salt Pans Ultra, we strongly encourage you to carefully review our refund and cancellation policy on the page below. Understanding the terms is essential, as it outlines crucial details about refunds, transfers, and cancellation procedures.
This policy ensures clarity and avoids misunderstandings, helping you plan your participation with confidence.
Cancellation
If a runner wishes to cancel their entry, Outdoor Adventures BW requires written confirmation on or before the following dates sent toinfo@saltpansultra.run:
For every cancellation there will be a P500 administration charge.
Before and including 28th of February 2025 – 100% refund
After 1st of March 2025 – no refund
Deferals
Substitution
Runner substitutions are allowed for confirmed entries. Please email info@saltpansultra.run for information.
Entry Amendments
Runners may downgrade (e.g. 100km to 50km) at any time before 01 September, provided that the respective race is not sold out. There are no refunds for downgrading.
Runners may upgrade your event from 50km to 100km at any time before 01 September provided that the respective race is not sold out. Runners will need to cover the difference in the entry fee.